Author Topic: Problem w/PM uploading to Zenfolio  (Read 5112 times)

Offline Ron Hawkes

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Problem w/PM uploading to Zenfolio
« on: April 17, 2011, 03:36:10 PM »
When using PM to upload to Zenfolio on my Macs there is no problem. When using a PC when I open the upload wind in PM and click on Create a New Gallery the window opens up and asks for the Root. When I click on the down arrow, a box opens up, but I can only read about 1/3 of the root groups. There is no way to enlarge the box. I have tried this on two different PC's a lap top and a desktop with the same results. Is this a PM problem? Both computers have the latest version of PM on their drive. Any help would be appreciated.
Thanks
Ron
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Ron Hawkes
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Offline Kirk Baker

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Re: Problem w/PM uploading to Zenfolio
« Reply #1 on: April 17, 2011, 04:38:57 PM »
Ron,

When using PM to upload to Zenfolio on my Macs there is no problem. When using a PC when I open the upload wind in PM and click on Create a New Gallery the window opens up and asks for the Root. When I click on the down arrow, a box opens up, but I can only read about 1/3 of the root groups. There is no way to enlarge the box. I have tried this on two different PC's a lap top and a desktop with the same results. Is this a PM problem? Both computers have the latest version of PM on their drive. Any help would be appreciated.

It must be an issue specific to the Windows version of Photo Mechanic.  We'll look into it.

-Kirk

Offline Ron Hawkes

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Re: Problem w/PM uploading to Zenfolio
« Reply #2 on: April 19, 2011, 03:23:14 PM »
Ron,

When using PM to upload to Zenfolio on my Macs there is no problem. When using a PC when I open the upload wind in PM and click on Create a New Gallery the window opens up and asks for the Root. When I click on the down arrow, a box opens up, but I can only read about 1/3 of the root groups. There is no way to enlarge the box. I have tried this on two different PC's a lap top and a desktop with the same results. Is this a PM problem? Both computers have the latest version of PM on their drive. Any help would be appreciated.

It must be an issue specific to the Windows version of Photo Mechanic.  We'll look into it.

-Kirk


Kirk, I am sitting here with a different MAC it is a macbook using OX 10 10.6.7. The same problem as on the PC's when the root box open's you can only read about 1/2 the line and it looks like it is not showing all the groups on my zenfolio account.

Thanks
Ron
Thanks
Ron Hawkes
Mainesportsreport.com
ron@mainesportsreport.com

Offline Kirk Baker

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Re: Problem w/PM uploading to Zenfolio
« Reply #3 on: April 20, 2011, 05:11:52 PM »
Ron,

When using PM to upload to Zenfolio on my Macs there is no problem. When using a PC when I open the upload wind in PM and click on Create a New Gallery the window opens up and asks for the Root. When I click on the down arrow, a box opens up, but I can only read about 1/3 of the root groups. There is no way to enlarge the box. I have tried this on two different PC's a lap top and a desktop with the same results. Is this a PM problem? Both computers have the latest version of PM on their drive. Any help would be appreciated.

It must be an issue specific to the Windows version of Photo Mechanic.  We'll look into it.

Kirk, I am sitting here with a different MAC it is a macbook using OX 10 10.6.7. The same problem as on the PC's when the root box open's you can only read about 1/2 the line and it looks like it is not showing all the groups on my zenfolio account.

I couldn't reproduce the issue.  Can you please post a screenshot of the issue?  Use the 'Additional Options...' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Thanks,

-Kirk

Offline Ron Hawkes

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Re: Problem w/PM uploading to Zenfolio
« Reply #4 on: April 23, 2011, 11:00:55 AM »
Ron,

When using PM to upload to Zenfolio on my Macs there is no problem. When using a PC when I open the upload wind in PM and click on Create a New Gallery the window opens up and asks for the Root. When I click on the down arrow, a box opens up, but I can only read about 1/3 of the root groups. There is no way to enlarge the box. I have tried this on two different PC's a lap top and a desktop with the same results. Is this a PM problem? Both computers have the latest version of PM on their drive. Any help would be appreciated.

It must be an issue specific to the Windows version of Photo Mechanic.  We'll look into it.



Kirk, I am sitting here with a different MAC it is a macbook using OX 10 10.6.7. The same problem as on the PC's when the root box open's you can only read about 1/2 the line and it looks like it is not showing all the groups on my zenfolio account.

I couldn't reproduce the issue.  Can you please post a screenshot of the issue?  Use the 'Additional Options...' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Thanks,

-Kirk


Kirk, here you go. first one is when you are looking for a gallery to post to. The same thing happens when you click on Create a New Gallery. The box opens and you cannot see all the way across a line. The last photo is off my computer and you can see how much bigger the window opens up to.
Thanks
Ron

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Thanks
Ron Hawkes
Mainesportsreport.com
ron@mainesportsreport.com

Offline Kirk Baker

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Re: Problem w/PM uploading to Zenfolio
« Reply #5 on: April 23, 2011, 03:52:25 PM »
Ron,

When using PM to upload to Zenfolio on my Macs there is no problem. When using a PC when I open the upload wind in PM and click on Create a New Gallery the window opens up and asks for the Root. When I click on the down arrow, a box opens up, but I can only read about 1/3 of the root groups. There is no way to enlarge the box. I have tried this on two different PC's a lap top and a desktop with the same results. Is this a PM problem? Both computers have the latest version of PM on their drive. Any help would be appreciated.

It must be an issue specific to the Windows version of Photo Mechanic.  We'll look into it.



Kirk, I am sitting here with a different MAC it is a macbook using OX 10 10.6.7. The same problem as on the PC's when the root box open's you can only read about 1/2 the line and it looks like it is not showing all the groups on my zenfolio account.

I couldn't reproduce the issue.  Can you please post a screenshot of the issue?  Use the 'Additional Options...' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Kirk, here you go. first one is when you are looking for a gallery to post to. The same thing happens when you click on Create a New Gallery. The box opens and you cannot see all the way across a line. The last photo is off my computer and you can see how much bigger the window opens up to.

Combo boxes only scroll vertically.  You could try resizing the Uploader window wider (the combo box will get wider too.)

But that's all I can offer and I have no way to fix it to make it scroll horizontally.

-Kirk