Author Topic: Uploading errors "Error readng file"  (Read 7315 times)

Offline whistlerdan

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Uploading errors "Error readng file"
« on: September 28, 2012, 11:00:43 AM »
This was the first time using PM5 for uploading to photoshelter and I got the error shown in the screen grab attached.

Any ideas ?


[attachment deleted by admin]

Offline Kirk Baker

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Re: Uploading errors "Error readng file"
« Reply #1 on: September 28, 2012, 01:45:01 PM »
If you check the path specified in the error, do the files exist?

-Kirk

Offline whistlerdan

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Re: Uploading errors "Error readng file"
« Reply #2 on: September 28, 2012, 01:59:58 PM »
Hmm no there's nothing in there.

Does PM create temp copies of all uploading files then before uploading them ? 

Offline whistlerdan

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Re: Uploading errors "Error readng file"
« Reply #3 on: September 28, 2012, 02:01:53 PM »
Oddly though those files are in another folder in the FTP session folder.  One labelled with different numbers.  I tried to make it work twice so perhaps those files are from the second time. 

When it runs the next export does it empty the files from the previous one ?

Offline Kirk Baker

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Re: Uploading errors "Error readng file"
« Reply #4 on: September 28, 2012, 02:53:22 PM »
Hmm no there's nothing in there.

Does PM create temp copies of all uploading files then before uploading them ?

Yes, it does.  This keeps you from going back to the contact sheet and moving/deleting/renaming and causing problems for the uploader.

-Kirk

Offline Kirk Baker

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Re: Uploading errors "Error readng file"
« Reply #5 on: September 28, 2012, 02:54:34 PM »
Oddly though those files are in another folder in the FTP session folder.  One labelled with different numbers.  I tried to make it work twice so perhaps those files are from the second time. 

When it runs the next export does it empty the files from the previous one ?

It empties them as they complete uploading, or if you quit unexpectedly, it deletes them on next launch.

-Kirk

Offline whistlerdan

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Re: Uploading errors "Error readng file"
« Reply #6 on: September 28, 2012, 03:06:05 PM »
Ok. But they didn't upload, as you see it just gave me an error message.  How can I fix this ?

Offline whistlerdan

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Re: Uploading errors "Error readng file"
« Reply #7 on: September 28, 2012, 03:26:39 PM »
Well I rebooted the computer and now all is working...I guess I'll just keep an eye on it.

Offline Kirk Baker

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Re: Uploading errors "Error readng file"
« Reply #8 on: September 28, 2012, 03:36:27 PM »
Ok. But they didn't upload, as you see it just gave me an error message.  How can I fix this ?

Well, I don't have an answer for you.  But I would want you to check to see if those files existed in the path shown in the error and see if their file sizes seem reasonable.  Then we would problem solve from there.

It sounds like maybe your disk is getting full.

-Kirk

Offline whistlerdan

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Re: Uploading errors "Error readng file"
« Reply #9 on: September 28, 2012, 03:59:13 PM »
No, disk is nowhere near full. File sizes seemed reasonable when I found the ones in the Cache.