Author Topic: PM 5 Ingest  (Read 4597 times)

Offline Frankiem

  • Newcomer
  • *
  • Posts: 7
    • View Profile
PM 5 Ingest
« on: November 09, 2013, 06:05:28 PM »
PLEASE HELP

It may be to late tonight but here I go.
Been using PM for about 2 years and never had a problem.  About 10 days ago I updated to PM5 and thought nothing of it.  Today I come home from a NCAA football game and start to upload (locked photos only) I put my memory card in and hit the ingest and I see a progress bar flash in front of me and then goes away.....  That's it, nothing else.  I try it again, same thing... starting to get concerned cause I'm suppose to shoot the Atlanta Falcons tomorrow.  I do everything I can think of and nothing works.    I'm thinking I should have never went to PM5.

So here's what I do, I restore my computer to an earlier date settings.  I try and open PM and it tells me NO, there was an error.  What to do!!!

I go to Camera Bits and download a earlier verison cause I'm not sure which one I originally had.

I download it and it saves all my IPTC Pads, all my FTP information and everything looks good.

I go to upload locked photos and the same thing happened.  FLASH of the progress bar and then nothing. 
I've tried everything, what is going on?????   Please HELP ME

THANK YOU

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: PM 5 Ingest
« Reply #1 on: November 09, 2013, 08:35:46 PM »
Been using PM for about 2 years and never had a problem.  About 10 days ago I updated to PM5 and thought nothing of it.  Today I come home from a NCAA football game and start to upload (locked photos only) I put my memory card in and hit the ingest and I see a progress bar flash in front of me and then goes away.....  That's it, nothing else.  I try it again, same thing... starting to get concerned cause I'm suppose to shoot the Atlanta Falcons tomorrow.  I do everything I can think of and nothing works.    I'm thinking I should have never went to PM5.

So here's what I do, I restore my computer to an earlier date settings.  I try and open PM and it tells me NO, there was an error.  What to do!!!

What did the error message say?
What OS are you running?
What version of PM are you now trying to use?
In Ingest, are you using Incremental ingest?  If so, try turning it off and try your ingest again.

If the problem persists, I'd like to see your PM.log file.  (It's in your Photo Mechanic Disk Cache folder which you can determine by going into the Caching preferences and looking at the disk cache path)

-Kirk

Offline Frankiem

  • Newcomer
  • *
  • Posts: 7
    • View Profile
Re: PM 5 Ingest
« Reply #2 on: November 10, 2013, 03:35:39 AM »
Thank you Kirk, Ill check all those things

Offline Frankiem

  • Newcomer
  • *
  • Posts: 7
    • View Profile
Re: PM 5 Ingest
« Reply #3 on: November 10, 2013, 03:43:15 AM »
Hi Kirk,

I'm running it in windows 7 and I've turned off incrmental,.  I update to PM v5 with is where the problems started.  I went into Camera Bits and downloaded an earlier version 4,6 and it was still happening.  So I add the updates to that and here we are now...

Offline Frankiem

  • Newcomer
  • *
  • Posts: 7
    • View Profile
Re: PM 5 Ingest
« Reply #4 on: November 10, 2013, 04:34:12 AM »
I think I have it figured out,  needed a secondary path..