Ingest Failures

[Tim Bates]

Folks I was shooting Major Junior Hockey and have never had a problem with PM. I am running Mac OS X 10.6.8 and recently installed the update so I now have PM5 build 15011. The first thing that occurred is that I ingested my photos and a large number of them came up gray with no image at all. Some came up black no image with the tag unable to render, others came up unsupported format. This has never occurred i took some test shots and now the photos will not ingest at all. The error message is Error copying: /Volumes/EOS_DIGITAL/DCIM/100EOS1D/_MG_0001.JPG to: /Users/timbates/Desktop/Photo Shoots/Crops/_MG_0001.JPG.

HELP ME PLEASE.

[Kirk Baker]

Tim,

Folks I was shooting Major Junior Hockey and have never had a problem with PM. I am running Mac OS X 10.6.8 and recently installed the update so I now have PM5 build 15011. The first thing that occurred is that I ingested my photos and a large number of them came up gray with no image at all. Some came up black no image with the tag unable to render, others came up unsupported format. This has never occurred i took some test shots and now the photos will not ingest at all. The error message is Error copying: /Volumes/EOS_DIGITAL/DCIM/100EOS1D/_MG_0001.JPG to: /Users/timbates/Desktop/Photo Shoots/Crops/_MG_0001.JPG.

I'd suggest going back to build 13915 for now: http://forums.camerabits.com/index.php?topic=8364.0

We'll have a fix for your problem in the next couple of days.  Once the next build arrives you can update again and the problem will be fixed.

I'm sorry for the inconvenience this has caused you.

-Kirk

[Tim Bates]

Thanks for the prompt response Kirk re-loaded previous version and all is well again. Please let me know when the bugs have been worked out. Big PM supporter !!!

I think I can salvage enough shots from the game to keep everyone happy.

Mac:
http://www.camerabits.com/download/PhotoMechanic5R13915.dmg

Windows:
http://www.camerabits.com/download/PM5SetupR13915.exe