Author Topic: Can not register/Launch PM  (Read 2784 times)

Offline Per

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Can not register/Launch PM
« on: November 22, 2013, 07:44:03 AM »
Hi

I bought PM and tried to register it, but have had no success.

I am on a windows 8 64 bit machine and I am using setup named PM5SetupR15077 that looks to be the latest version.

I run PM and get to the
- Quit/Buy/Try/register dialog
- I press register
- Add the information needed, Name, Department and key (I can PM that if you need them)
- I get to an information Dialog, I press Yes (my Internet is working fine)
- Then I get a prompt from Windows that I answer with "yes" to allow it to modify the HDD)
- And then nothing.....

I have tried to uninstall and reinstall that did not work.

One factor that might be relevant is that I tried the free version a few months ago (and immediately liked it) then my computer crashed twice and I had to do a reinstall of windows (same hardware) I did not install PM in between the crashes.

All my best
Per

Offline Kirk Baker

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Re: Can not register/Launch PM
« Reply #1 on: November 22, 2013, 01:09:05 PM »
Per,

Try running the installer as Admin.  Let us know if that doesn't solve the problem.

-Kirk

Offline Per

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Re: Can not register/Launch PM
« Reply #2 on: November 26, 2013, 12:46:58 AM »
That worked great Thanks!
Per