« previous next »
Pages: [1]   Go Down

Author Topic: Activating Trial behind Proxy Server  (Read 5850 times)

Offline robert s.

  • Full Member
  • ***
  • Posts: 104
    • View Profile
Activating Trial behind Proxy Server
« on: July 21, 2014, 12:08:50 AM »
Hy,

i'm trying to activate the trialversion at work behind a Bind Proxyserver. This Server needs no authentification.

I made the http-proxy-settings.cfg and stored it in the described folder, without success.

When starting PM there is the Registerdialog and find no way to activate/start PM.

Greetings
Robert
« Last Edit: July 21, 2014, 02:08:58 PM by robert s. »
Logged
Greetings from Germany,
Robert

Hope is not the conviction that something wil turn out well,
but the cercainty, that someting makes sense, regardless of how it turns out.

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24989
    • View Profile
    • Camera Bits, Inc.
Re: Activating Trial behind Proxy Server
« Reply #1 on: July 21, 2014, 06:53:48 AM »
Robert,

Can you take a screen grab of the dialog you cannot get past and post it here?  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Thanks,

-Kirk
Logged

Offline robert s.

  • Full Member
  • ***
  • Posts: 104
    • View Profile
Re: Activating Trial behind Proxy Server
« Reply #2 on: July 21, 2014, 07:31:22 AM »
Hy Kirk,

I attached a PDF with the dialogues.

[attachment deleted by admin]
Logged
Greetings from Germany,
Robert

Hope is not the conviction that something wil turn out well,
but the cercainty, that someting makes sense, regardless of how it turns out.

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24989
    • View Profile
    • Camera Bits, Inc.
Re: Activating Trial behind Proxy Server
« Reply #3 on: July 21, 2014, 08:40:59 AM »
Robert,

Quote from: robert s. on July 21, 2014, 07:31:22 AM
I attached a PDF with the dialogues.

Could you also send me your PM.log file (compress it via Zip first) ?

It should be in this location: C:\Users\<your user name>\AppData\Roaming\Camera Bits, Inc\Photo Mechanic\PM.log

Thanks,

-Kirk
Logged

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24989
    • View Profile
    • Camera Bits, Inc.
Re: Activating Trial behind Proxy Server
« Reply #4 on: July 21, 2014, 10:38:40 AM »
Robert,

Quote from: robert s. on July 21, 2014, 12:08:50 AM
I made the http-proxy-settings.cfg and stored it in the described folder, without success.

What was the path you used?  Do you have just two lines in your file (host and port) ?

Thanks,

-Kirk
Logged

Offline robert s.

  • Full Member
  • ***
  • Posts: 104
    • View Profile
Re: Activating Trial behind Proxy Server
« Reply #5 on: July 21, 2014, 02:08:40 PM »
Hy Kirk,

I attached the pm.log as zipfile.

My http-proxy-settings.cfg looks like this:
192.168.101.6
8080

Just two lines.

first I tried this folder:
C:\Program Files (x86)\Camera Bits\Photo Mechanic 5

then I tried this folder:
C:\Users\rsteichele\AppData\Roaming\Camera Bits, Inc\Photo Mechanic

The folder like described in the manual (C:\ProgramData\Camera Bits, Inc\Photo Mechanic\) I cannot find on my Computer.


[attachment deleted by admin]
Logged
Greetings from Germany,
Robert

Hope is not the conviction that something wil turn out well,
but the cercainty, that someting makes sense, regardless of how it turns out.

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24989
    • View Profile
    • Camera Bits, Inc.
Re: Activating Trial behind Proxy Server
« Reply #6 on: July 21, 2014, 02:35:47 PM »
Robert,

Quote from: robert s. on July 21, 2014, 02:08:40 PM
first I tried this folder:
C:\Program Files (x86)\Camera Bits\Photo Mechanic 5

then I tried this folder:
C:\Users\rsteichele\AppData\Roaming\Camera Bits, Inc\Photo Mechanic

The folder like described in the manual (C:\ProgramData\Camera Bits, Inc\Photo Mechanic\) I cannot find on my Computer.

You need to set your C drive to show hidden files, folders and drives.  Then the ProgramData folder will appear.  Then you'll be able to copy your proxy configuration file there.

Then I expect you'll have no further issues activating your trial version of Photo Mechanic.

-Kirk
Logged

Offline robert s.

  • Full Member
  • ***
  • Posts: 104
    • View Profile
Re: Activating Trial behind Proxy Server
« Reply #7 on: July 21, 2014, 03:08:51 PM »
Hey cool,

now it works fine :)

Maybe you will add this information to the manual.
Logged
Greetings from Germany,
Robert

Hope is not the conviction that something wil turn out well,
but the cercainty, that someting makes sense, regardless of how it turns out.

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24989
    • View Profile
    • Camera Bits, Inc.
Re: Activating Trial behind Proxy Server
« Reply #8 on: July 21, 2014, 03:52:25 PM »
Quote from: robert s. on July 21, 2014, 03:08:51 PM
Hey cool,

now it works fine :)

Maybe you will add this information to the manual.

It has been added to the online manual.  The built-in manual will be updated with the next build of PM5.

http://wiki.camerabits.com/en/index.php?title=User_Manual_Flat_View#Proxy_Settings_for_Activation

Thank you for your persistence! ;)

-Kirk
Logged
Pages: [1]   Go Up
« previous next »