where did the progress bar go?

[Eric]

Okay so something 'happened' and  now when ingesting the progress bar is  gone... I'm sure it something silly but in the middle of a football game I'm not thinking straight and would love to know what is left on my ingest.... thoughts?

[Kirk Baker]

Eric,

Okay so something 'happened' and  now when ingesting the progress bar is  gone... I'm sure it something silly but in the middle of a football game I'm not thinking straight and would love to know what is left on my ingest.... thoughts?

The Window menu should have an Ingest Tasks menu item which should reopen the Ingest Tasks window if it has been closed.
You can also see any running tasks in the Tasks pane in the Contact Sheet window and Preview window (PM 5 only.)

-Kirk

[Eric]

The ingest dialog box is there... the progress bar is gone. Up until the last week I would have a green bar letting me know how far into the ingest I was for each card now there is nothing there.

[Hayo Baan]

Eric,

You probably just hid it. Move your mouse over the bar just below the navigator panel at the left of the screen and you should see it change shape. Press it and then drag the divider upwards. That will show the progress bars again.

HTH,
Hayo

[Kirk Baker]

Eric,

The ingest dialog box is there... the progress bar is gone. Up until the last week I would have a green bar letting me know how far into the ingest I was for each card now there is nothing there.

I'd like to see a screen shot of the Ingest Tasks window then.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Thanks,

-Kirk

[Eric]

Here you go... there are three cards being ingested while this is what I'm seeing. Normally I would have 3 progress bars letting me know where I stand with each card. Now they are gone.

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[Kirk Baker]

Eric,

Here you go... there are three cards being ingested while this is what I'm seeing. Normally I would have 3 progress bars letting me know where I stand with each card. Now they are gone.

You're running on a High DPI system and PM is not compatible with them.  I am working a number of improvements for High DPI systems, including when running on 4k displays.

-Kirk

[Eric]

What is a 'High DPI' stream? NOTHING changed in any of my hardware over the last month... one day the progress bar was there and the next it was gone.

[Kirk Baker]

Eric,

What is a 'High DPI' stream? NOTHING changed in any of my hardware over the last month... one day the progress bar was there and the next it was gone.

System, not stream.  Your screen's dots per inch isn't 96 (Windows standard).

-Kirk

[Eric]

Okay but why has it been there since day one and just recently vanish? The progress bars are still there for other functions.

[Kirk Baker]

Eric,

I don't know why they would suddenly disappear.  But you can be sure that when I fully adapt PM for High DPI systems, they'll return.

-Kirk

[Kirk Baker]

Eric,

Now I see why.  Try making your Ingest Progress window taller.  The next build won't let you resize the window that short on a High DPI screen.

-Kirk