Disk ejected while downloading.

[mbbphoto]

If a disc is accidentally disconnected while being ingested how does PM handle the sequence numbering and the incremental ingest upon reingesting?
What is the best workflow?
Should we just reconnect and ingest again or could this lead to missed or duplicated files?
Currently we go through a manual process of copying all uniingested files to a folder on the desktop and reingesting from that folder.
Very time consuming, fortunately it doesn't happen often,
Marc

[Kirk Baker]

Marc,

If an Ingest were to be aborted abruptly because a card was removed in some uncontrolled fashion, you should re-mount the card.  Then look at the destination folder and find the highest sequence number assigned.  Add one to the sequence number and set the sequence number to that value in the Ingest dialog (click the "Set sequence..." button).  Continue the Ingest.  Files should not be duplicated.  We checked the code and Ingest writes the ID data file on the card very early in the Ingest process, and the local "files ingested" data file is updated each time a file is successfully copied.  All successfully copied files should be skipped when doing subsequent incremental Ingests.

How are your cards getting disconnected?

-Kirk

[mbbphoto]

Thankyou,
usually an editor accidentally pulls a card that has not finished downloading.
Yes I know they shouldn't but we work under quite a bit of pressure and occasionally it happens…
Thanks for the workflow.
Marc