Author Topic: PM5 starts but not accessible/visible  (Read 2341 times)

Offline fearless

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PM5 starts but not accessible/visible
« on: February 03, 2015, 09:36:21 AM »
was working with PM5 yesterday (one version behind 16268).  The program minimized and wont re-surface!   Was working concurrent with PS as usual.  Closed PM from quick start bar to re-start but it give me splash screen.  The only screen I can get is attached.  I choose a folder and then nothing appears.   I tried repairing and uninstalling with 16268 but same issue.  Task manager shows that PM is running.   I have older PM4 installed as backup so can still work.   No other issues with any other programs.

system info:  Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3500 MHz
Built-in memory: 8173 MB
Free memory: 4567 MB

an ideas on how to fix this? 

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Offline Kirk Baker

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Re: PM5 starts but not accessible/visible
« Reply #1 on: February 03, 2015, 10:08:01 AM »
I suggest holding down the Shift key when you launch PM.  It should reset its workspace settings.

-Kirk

Offline fearless

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Re: PM5 starts but not accessible/visible
« Reply #2 on: February 03, 2015, 11:58:58 AM »
 that worked.  thank you very much