Author Topic: HEIC images from iphone 16 not displayed  (Read 3707 times)

Offline ibgb

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HEIC images from iphone 16 not displayed
« on: September 21, 2024, 06:17:29 AM »
Previous versions of HEIC from older cameras, display, but from the new iPhone 16 the images are not being displayed. Apple wouldn't be changing things would they?

This is on a Mac laptop running version macOS 14.6.1 .

Offline Kirk Baker

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Re: HEIC images from iphone 16 not displayed
« Reply #1 on: September 21, 2024, 09:13:02 AM »
Previous versions of HEIC from older cameras, display, but from the new iPhone 16 the images are not being displayed. Apple wouldn't be changing things would they?

This is on a Mac laptop running version macOS 14.6.1 .

What build of Photo Mechanic Plus are you using?  The latest builds all show your sample picture just fine.

I tested build 7212 (version 6), and build 7578 (All-in-One) with your image on macOS Ventura and they both worked.

-Kirk

Offline ibgb

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Re: HEIC images from iphone 16 not displayed
« Reply #2 on: September 21, 2024, 01:15:56 PM »
vers.  Version 6.0, build 7212 (90865b3)

Here is the actual imported or grabbed photo:

Offline ibgb

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Re: HEIC images from iphone 16 not displayed
« Reply #3 on: September 21, 2024, 01:17:18 PM »
I will also see if that image works under Ventura, but not Sonoma.

Offline ibgb

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Re: HEIC images from iphone 16 not displayed
« Reply #4 on: September 21, 2024, 01:29:55 PM »
Just tried the latest 7212 version with Ventura and that also did not like  the second file. I think the first file I sent you was from photos which filtered out GPS data perhaps.

It's the weekend. Make sure you get some sunlight.

Offline ibgb

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Re: HEIC images from iphone 16 not displayed
« Reply #5 on: September 21, 2024, 06:42:33 PM »
I just verified that the picture exported from photos (without the GPS data) works fine. But the second picture I sent you straight from the camera sort has problems.

Offline ibgb

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Re: HEIC images from iphone 16 not displayed
« Reply #6 on: September 22, 2024, 07:23:47 AM »
If picture exported from photos application with no modification, i.e. just the original image, then there are problems displaying the HEIC pic.  If the picture is exported through Photos application with GPS data or without it then there are no display problems.

There's a bit difference between the original picture and one exported through the Photos app. Maybe a few bits difference.

Offline Kirk Baker

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Re: HEIC images from iphone 16 not displayed
« Reply #7 on: September 22, 2024, 07:50:59 AM »
Build 7765 and the Universal Binary beta 5 render the second image without issue.  PM 6 (and Plus) do not.

-Kirk

Offline ibgb

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Re: HEIC images from iphone 16 not displayed
« Reply #8 on: October 01, 2024, 05:18:08 PM »
What does this mean? Will PM plus ever work with these images?

I have been out of touch with all the recent changes.

Offline ibgb

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Re: HEIC images from iphone 16 not displayed
« Reply #9 on: October 22, 2024, 11:11:01 AM »
Just a FYI:

I have an old macOS system, 32 bit, version 10.14.6, which does handle these new images quite well.

So its probably not the HEIC image format, but probably the PM+ HEIC software package bundled within.

Offline nvm

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Re: HEIC images from iphone 16 not displayed
« Reply #10 on: December 04, 2024, 10:40:21 AM »
Same issue. Also using PM Version 6.0, build 7212 (90865b3)

I’m stuck - my photo workflow is at a halt with my new phone.

Is there any resolution? Is there a newer version? I checked for updates using the app and it said I’m on latest.

Offline ahoward

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Re: HEIC images from iphone 16 not displayed
« Reply #11 on: December 04, 2024, 11:35:07 AM »
I checked for updates using the app and it said I’m on latest.

We have not yet published a new build with the changes to display these images, which is why the update check says that you are on the latest build.

We have completed the basic pre-release testing for these new builds, but they have not gone through our full typical testing schedule to ensure that other, new issues were not introduced with the bug fixes we have made in these builds.  If all goes well in our full testing, these will be the builds we release:

Photo Mechanic 6: https://www.camerabits.com/download/PhotoMechanic6R7239_d308d8db.dmg
Photo Mechanic Plus: https://www.camerabits.com/download/PhotoMechanicPlusR7239_d308d8db.dmg

If you *do* find any issues with these builds, please report them as soon as possible to support@camerabits.com, or call us a 503-547-2888
« Last Edit: December 04, 2024, 11:58:54 AM by ahoward »

Offline nvm

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Re: HEIC images from iphone 16 not displayed
« Reply #12 on: December 04, 2024, 05:23:09 PM »
Thank you so much for the quick response!  :)

I can see my iPhone 16 photos now.
I haven't yet done very many operations with this version yet, but so far it works for me.