Author Topic: Live Ingest  (Read 569 times)

Offline NigK

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Live Ingest
« on: April 22, 2025, 10:18:41 AM »
Hi Guys,

I use Live ingest to send images from my camera on to my windows laptop. To do so I use a mifi device and the FTP server that is built into Windows laptops.

It has been working fine with my Canon R3 cameras but I have recently added an R1 and R5 Mark II and all of a sudden its much slower (I get the file size thing) but equally Live often has to be stopped and restarted.

Any thing I can try as restarting in a live setting is time consuming.

Regards

Nigel

Offline ahoward

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Re: Live Ingest
« Reply #1 on: April 22, 2025, 10:33:06 AM »
It has been working fine with my Canon R3 cameras but I have recently added an R1 and R5 Mark II and all of a sudden its much slower (I get the file size thing)

What part is slower? The transferring of images from your camera? The time it takes to move the image from the Live Ingest source to the destination?

How much slower? Is it proportional to the size increase in the images? Did the speed change coincide with the use of your new cameras?

Quote
equally Live often has to be stopped and restarted

What problem is solved by stopping and restarting it?

Offline NigK

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Re: Live Ingest
« Reply #2 on: April 24, 2025, 05:56:08 AM »
Both the time from the camera and the importing them into PM via Live ingest is slower.

The first I can account for as I am using a Canon R5 Mark II as one camera and the files sizes are larger so I expected that. The R1 I am using is maybe slightly bigger than the R3 but they did and still do fly into PM via Live inject, so clearly something has made the difference.

The biggest issue however is the fact that to get those new images in now, if left idle, it means I have to stop and restart Live ingest.

N

Offline ahoward

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Re: Live Ingest
« Reply #3 on: April 24, 2025, 09:24:06 AM »
The biggest issue however is the fact that to get those new images in now, if left idle, it means I have to stop and restart Live ingest.

Right, you mentioned this previously, but I still do not know what problem is solved by doing this. Is the problem that Live Ingest stops transferring images? The files are just sitting in the Live Ingest source folder while a Live Ingest is running?

What does being "left idle" mean in this context? Is the computer going to sleep? Are images not being transferred to the computer for a certain period of time?

Offline nigel keene

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Re: Live Ingest
« Reply #4 on: April 25, 2025, 12:45:16 AM »
Ok, yes the images are transferring to the ingest folder but not being "live ingested" into PM unless the live ingest is closed and restarted. They then come through. It maybe there is a keyboard refresh option but I'm not sure what that is. That said I have never had to refresh before it has just worked. By idle what I mean is if I have restarted Live Ingest it will work for a series of images, if there is a break however it again stops working and that is when I have to close the Live ingest and restart it.

Offline Eric

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Re: Live Ingest
« Reply #5 on: April 25, 2025, 06:01:16 AM »
I have this happen too.  What I have discovered is that if I send another image or two (sometimes just taking and sending a 'junk' photo of my foot) it kick starts the ingest process to get PM ingesting from my 'live' folder to the destination folder. It happens on my both my Windows and Apple laptops and has been happening for a few years / software updates. I really don't even think about it anymore. If what I sent isn't on the screen after a few seconds I just push a few more photos and everything sorts out.

Offline Jan

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Re: Live Ingest
« Reply #6 on: April 26, 2025, 01:53:30 AM »
I don't have any problems here with Windows 11 but I use FileZilla Server not the interal from Windows.

Offline NigK

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Re: Live Ingest
« Reply #7 on: April 26, 2025, 04:23:05 AM »
I have this happen too.  What I have discovered is that if I send another image or two (sometimes just taking and sending a 'junk' photo of my foot) it kick starts the ingest process to get PM ingesting from my 'live' folder to the destination folder. It happens on my both my Windows and Apple laptops and has been happening for a few years / software updates. I really don't even think about it anymore. If what I sent isn't on the screen after a few seconds I just push a few more photos and everything sorts out.

Likewise and to be honest I have always dealt with it simply by sending the image twice and both come through. This is different though and doesn't come through even using that method. The only way seems to close Live ingest and then restart it which in the heat of a live event isn't that convenient and slows workflow.

Offline ahoward

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Re: Live Ingest
« Reply #8 on: April 28, 2025, 12:19:31 PM »
I'm going to have you turn on some additional logging.  You need to create a plain text file named PMDebug.txt and it has to be in PM's Preferences folder.

PM's Preferences folder will be in the following location:

~/Library/Preferences/com.camerabits.PhotoMechanic/

You can get there by choosing "Go to Folder..." in the Go menu in the finder.  Enter the path above in the dialog that appears and press Return.

Download the file I've attached to this message and then place it in the folder that you just opened.

Save the file and then reproduce the issue. Make a note of roughly when this issue occurs so we know where in the log to look.

You can then use the "Reveal Support Data..." command on the Help menu to get the updated zipped log file.  Please post the file here.

Offline nigel keene

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Re: Live Ingest
« Reply #9 on: May 06, 2025, 03:16:34 AM »
Ok I will do that for the next game.


N