Author Topic: Photo Mechanic Won't Open  (Read 308 times)

Offline carlymack

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Photo Mechanic Won't Open
« on: August 23, 2025, 04:23:22 PM »
My photo mechanic program keeps crashing and not opening. Here is the error message I receive.

I have tried:
Restarting my computer
Deleting and redownloading
Freeing up space

Offline Kirk Baker

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Re: Photo Mechanic Won't Open
« Reply #1 on: August 23, 2025, 04:26:22 PM »
Carly,

It looks like the Rosetta environment (emulates Intel applications on Apple Silicon Macs) is either not installed or has become damaged.  For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]