Unable to register PM 4.6

[ebmarketa]

Hello

I installed PM4.6 on my second computer but can't get it registered. When I fill out the registration information, it asks for permission to contact your servers but nothing happens after that. The dialog box stays on the desktop and there are no messages. I tried to uninstall and reinstall but it's not helping. I am using Windows XP. Any ideas?

Thanks,

Marketa Ebert

[Kirk Baker]

Marketa,

I installed PM4.6 on my second computer but can't get it registered. When I fill out the registration information, it asks for permission to contact your servers but nothing happens after that. The dialog box stays on the desktop and there are no messages. I tried to uninstall and reinstall but it's not helping. I am using Windows XP. Any ideas?

Do you have an Internet connection on this secondary computer?

-Kirk

[ebmarketa]

Yes I do and I tested it. I also disabled the firewall just in case it was causing problems but the result was the same.

[Kirk Baker]

Marketa,

Yes I do and I tested it. I also disabled the firewall just in case it was causing problems but the result was the same.

I suggest you contact our support folks at 503-547-2888 and they should be able to help you directly.

-Kirk