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Author Topic: PM 4.6.4 hanging on launch  (Read 2788 times)

Offline tom

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PM 4.6.4 hanging on launch
« on: May 27, 2010, 06:55:32 PM »
When I launch PM 4.6.4 on my Win XP Pro desktop, it is taking about 3 minutes to launch which it never did before.  Then in the IPTC Stationary Pad, when I CLEAR and then hit LOAD to import a caption body, the program just hangs.  I've reinstalled the 4.6.4 update, rebooted, but nothing helps. Can't understand this problem.
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Offline Kirk Baker

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Re: PM 4.6.4 hanging on launch
« Reply #1 on: May 27, 2010, 08:52:01 PM »
Quote from: tom on May 27, 2010, 06:55:32 PM
When I launch PM 4.6.4 on my Win XP Pro desktop, it is taking about 3 minutes to launch which it never did before.  Then in the IPTC Stationary Pad, when I CLEAR and then hit LOAD to import a caption body, the program just hangs.  I've reinstalled the 4.6.4 update, rebooted, but nothing helps. Can't understand this problem.

Try contacting our support folks at 503-547-2888 tomorrow morning.  They should be able troubleshoot the problem with you over the phone.

-Kirk
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