SmugMug Uploader

[patanyska]

Hi, I have Photo Mechanic version 4.6.1 and I run Mac OS X 10.5.8 on my Intel-based MacBook Pro.

Since this morning I have been unable to upload photos using the SmugMug Uploader, which had been working fine for the past few weeks, using the same upload parameters and file types. The upload appears to run normally - I get a "Transfer complete" confirmation, but when I check the log, the SIZE field is 0:

TIMESTAMP   STATUS   LOCAL_PATH   SERVICE_TYPE      REMOTE_PATH   SIZE   MD5_DIGEST
2009-09-26 17:40:01   [OK]   /Users/yabasta/Pictures/2 - Edit/2009/2009-06/20090610_pd_A640_0186-e.nef   SmugMug   smugmug.com:mail@pdrouin.com/Test/20090610_pd_A640_0186-e.JPG   0   6d6372174efa0b75944c986173ecd104

I uninstalled and reinstalled PM 4.6.1 (including deleting preference files, etc.) and re-created my Connection Setting, but the problem persists.

Attached are screen shots of the SmugMug Uploader and Upload Status windows.

Any help would be greatly appreciated.

Thanks,

Paul



[attachment deleted by admin]

[Kirk Baker]

Paul,

Hi, I have Photo Mechanic version 4.6.1 and I run Mac OS X 10.5.8 on my Intel-based MacBook Pro.

Since this morning I have been unable to upload photos using the SmugMug Uploader, which had been working fine for the past few weeks, using the same upload parameters and file types. The upload appears to run normally - I get a "Transfer complete" confirmation, but when I check the log, the SIZE field is 0:

TIMESTAMP   STATUS   LOCAL_PATH   SERVICE_TYPE      REMOTE_PATH   SIZE   MD5_DIGEST
2009-09-26 17:40:01   [OK]   /Users/yabasta/Pictures/2 - Edit/2009/2009-06/20090610_pd_A640_0186-e.nef   SmugMug   smugmug.com:mail@pdrouin.com/Test/20090610_pd_A640_0186-e.JPG   0   6d6372174efa0b75944c986173ecd104

I uninstalled and reinstalled PM 4.6.1 (including deleting preference files, etc.) and re-created my Connection Setting, but the problem persists.

Attached are screen shots of the SmugMug Uploader and Upload Status windows.

Are you able to upload to SmugMug with something other than Photo Mechanic?

-Kirk

[patanyska]

Kirk,

Yes, I just checked and I'm able to upload using both MacDaddy and the browser-based SmugMug Uploader.

Paul

[Kirk Baker]

Paul,

Yes, I just checked and I'm able to upload using both MacDaddy and the browser-based SmugMug Uploader.

I am able to reproduce the problem.  The SmugMug folks tell me that they've made some changes recently.  These changes are what has caused a bug in the template to be uncovered.  I have fixed the bug in my development version.

Would you like to test the fix?

-Kirk

[patanyska]

I sure would!

Paul

[Kirk Baker]

Paul,

I sure would!

I sent you a personal message...

-Kirk

[dsmccormick]

Kirk:

I had the same problem. May I have the fix as well? Thanks, David.

Paul,

Yes, I just checked and I'm able to upload using both MacDaddy and the browser-based SmugMug Uploader.

I am able to reproduce the problem.  The SmugMug folks tell me that they've made some changes recently.  These changes are what has caused a bug in the template to be uncovered.  I have fixed the bug in my development version.

Would you like to test the fix?

-Kirk

[Kirk Baker]

David,

I had the same problem. May I have the fix as well? Thanks, David.

Yes, I just checked and I'm able to upload using both MacDaddy and the browser-based SmugMug Uploader.

I am able to reproduce the problem.  The SmugMug folks tell me that they've made some changes recently.  These changes are what has caused a bug in the template to be uncovered.  I have fixed the bug in my development version.

Would you like to test the fix?

I sent you a personal message as well.

-Kirk

[RonD200]

Kirk I'm having the same problems uploading to Smugmug using Windows XP, this just happened recently, probably due to the changes Smugmug made.  It says the file transferred and I get the green box but the file doesn't show up on Smugmug.

Is there a fix for this?

[rythm]

i have the same problem and am using a macbookpro on osx 10/5/8.

can you pls send me the fix as well?

[Kirk Baker]

Kirk I'm having the same problems uploading to Smugmug using Windows XP, this just happened recently, probably due to the changes Smugmug made.  It says the file transferred and I get the green box but the file doesn't show up on Smugmug.

Is there a fix for this?

Yes.  Personal message sent.

-Kirk

[Kirk Baker]

i have the same problem and am using a macbookpro on osx 10/5/8.

can you pls send me the fix as well?

Yes.  Personal message sent.

-Kirk

[RonD200]

Kirk I'm having the same problems uploading to Smugmug using Windows XP, this just happened recently, probably due to the changes Smugmug made.  It says the file transferred and I get the green box but the file doesn't show up on Smugmug.

Is there a fix for this?

Yes.  Personal message sent.

-Kirk

Hi Kirk,

     Thanks that fixed the problem!       One more question, my PM License expired at the end of June 2009 and I noticed that the Smugmug Fix is included in the 4.6.2b that will expire on 10/31/2009.  I am planning to renew my license sometime in the future, but don't really need to right now since 4.6.1 is working fine for me except for the Smugmug bug.  After the 10/31 if I reinstall my licensed 4.6.1 version will the Smugmug Fix still be applied?

Thanks,
Ron

[Kirk Baker]

Ron,

Kirk I'm having the same problems uploading to Smugmug using Windows XP, this just happened recently, probably due to the changes Smugmug made.  It says the file transferred and I get the green box but the file doesn't show up on Smugmug.

Is there a fix for this?

Yes.  Personal message sent.

     Thanks that fixed the problem!       One more question, my PM License expired at the end of June 2009 and I noticed that the Smugmug Fix is included in the 4.6.2b that will expire on 10/31/2009.  I am planning to renew my license sometime in the future, but don't really need to right now since 4.6.1 is working fine for me except for the Smugmug bug.  After the 10/31 if I reinstall my licensed 4.6.1 version will the Smugmug Fix still be applied?

Since your updates period entitles you to run 4.6.x you'll be able to run any 4.6.x version up to 4.6.9 (if there ever is one.)

So rest assured that you'll be able to run 4.6.2 at no additional cost to you.

-Kirk

[RonD200]

Ok Kirk that's great news!!!